phpg Privacy Policy

phpg operates an online gaming and entertainment platform accessible at phpg.win, serving players based in the Philippines. This Privacy Policy applies to all personal data collected when you visit our website, register an account, place bets, use live casino features, or contact our support team. It covers data collected through our mobile-optimised website, any communications you send us, and information gathered automatically through your use of the platform. By accessing phpg.win and creating an account, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, you should not register or continue using the platform. We encourage you to review this page periodically, as we may update it to reflect changes in our practices or applicable Philippine law.

When you register on phpg, we collect personal information that is necessary to create and verify your account, including your full name, date of birth, nationality, residential address in the Philippines, email address, and mobile number. During the identity verification process required under Philippine gaming regulations, we may also collect a copy of a valid government-issued ID, a selfie or proof-of-identity image, and proof of address documentation. When you make deposits or withdrawals, we collect transaction details including the payment method used, transaction amounts in Philippine pesos, and timestamps. We also collect information you provide when you contact our support team, such as the content of your messages and any attachments you submit. Additionally, we automatically collect certain technical data when you use the platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect fraud, and improve the overall experience for Filipino players.

phpg uses the personal data we collect for the following purposes: to create and manage your player account; to verify your identity and age in compliance with Philippine gaming regulations; to process deposits and withdrawals in Philippine pesos via GCash, Maya, and supported bank channels; and to provide customer support when you raise a query or dispute. We also use your data to monitor account activity for fraud prevention, responsible gaming compliance, and anti-money laundering obligations as required by Philippine law. Where you have opted in, we may use your contact details to send you platform updates, promotional offers, and information about new games or features — you can withdraw this consent at any time through your account settings. We use automatically collected technical data to maintain platform stability, investigate security incidents, and improve the performance of our mobile-optimised website. We do not use your personal data to make fully automated decisions that produce significant legal effects without human review.

phpg does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts when we are legally required to do so, or when disclosure is necessary to protect the rights, property, or safety of phpg, our players, or the public. In the event that phpg undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your data with third parties for advertising profiling without your explicit consent. Any third-party service providers we engage are assessed for their data security practices before being granted access to player information.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls that restrict data to authorised personnel only, and regular security assessments of our systems. Despite these precautions, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your phpg account and to keep your login credentials confidential. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including obligations under anti-money laundering and gaming regulations. When your data is no longer required for these purposes, we securely delete or anonymise it in accordance with our data retention schedule. If you request account closure, we will process your request and retain only the minimum data required to comply with our legal obligations.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. These rights include the right to be informed about how your data is collected and used; the right to access a copy of the personal data we hold about you; the right to correct inaccurate or incomplete information; and the right to object to certain types of processing, including direct marketing. You also have the right to request erasure of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, please contact our support team through your registered account, and we will respond within the timeframe required by applicable Philippine law. We will not charge a fee for reasonable data access or correction requests, and we will never penalise you for exercising your legal rights.

phpg uses cookies and similar tracking technologies to operate the platform effectively, remember your session preferences, and analyse how Filipino players interact with our website. Essential cookies are required for the platform to function and cannot be disabled; these include session authentication cookies and security tokens that protect your account. We also use analytical cookies to understand aggregate usage patterns, which helps us improve navigation, game loading performance, and the overall mobile experience. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the platform, including your ability to log in or complete transactions. We do not use third-party advertising cookies or cross-site tracking technologies that would share your browsing behaviour with external advertisers. For more information on the specific cookies we use and their purposes, please contact our support team through your account.